Shipping and Returns

Once an order is placed at XO Fancy Hairtique, there is a 7-14 business day process time BEFORE an order is shipped to the purchaser. 7-14 business days allows XO Fancy to properly process your order for all on-hand items.
If items aren’t on-hand, a 14-21 business day process time is in place. For all custom wig orders, there is a mandatory 14-21 business day processing time. During holidays or site wide sales, processing time can be 14-45 business days, no exceptions. Processing time does not include holidays, weekends, or shipping speed. After processing, all items are shipped via standard, priority, or custom wig shipping. Standard shipping can take 3-7 business days for delivery. Priority shipping can take 2-4 days. Custom Wig shipping is available to individuals who order any custom wig from XO Fancy Hairtique.

*Shipping and Processing time can be delayed in the event of a global pandemic or SITEWIDE sale. Weekend and holidays are not considered business days.

PreMade Wig Policy

Unit is sold as is and will need to be customized for a more natural look. Please allow 14-21 business days for processing of any PreMade wig order. If you choose to allow us to customize your PreMade Wig, please allow an additional 2 business days for processing of order.

Customization consists of bleaching and toning of knots, washing, and styling Unit as desired. Please note styling preference upon checkout. Give as many details as possible.

Wig Policy

All Wig purchases are final. Due to sanitary reasons, no exchanges, refunds, or return will be accepted on any wig purchase. For all questions concerning wigs, please email customersupport@xofancyhair.com